Work with me

Bring me the process that wastes the most time.

Tell me about the process that wastes the most time. A first call takes thirty minutes, and it is not a pitch.

What kind of organisation is it?

What it is, roughly how often it happens, and who does it today. A couple of sentences is plenty.

A range is fine. It tells me what shape of engagement to propose, not what to charge.

I reply to every enquiry within one working day.

Before you send it

What does a first engagement actually cost?

Most builds land between $2,500 and $8,000, depending on how many workflows are in scope. I price at roughly 10% of the annual savings I can evidence in the audit, so the system pays for itself several times over in its first year. The audit is $500 to $1,500 and is credited in full against the build if you go ahead — so if the honest answer turns out to be that automation is not worth doing here, you have paid for that finding and nothing else.

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How long before something is actually live?

The audit takes about a week. The first working system is usually live in your environment two to four weeks after that. I build one workflow at a time rather than delivering everything at the end, so you see something real early and can change direction while it is still cheap.

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What happens when you leave?

You keep everything, and you can change it. Handover means training for the people who use the system, written documentation, and a named owner on your side who has actually made changes to it while I was still there to help. I do not hold credentials, I do not host anything you cannot access, and there is no retainer required to keep it running. The measure of a finished job is that you can change the system yourself.

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We are a small team. Are we too small for this to be worth it?

Probably not, but the audit is what settles it. The rough test is whether a single repetitive process is eating ten or more hours a week across the team — at that point the arithmetic usually works, because that is roughly $25,000 a year of time at a typical loaded rate. Below that, I will normally tell you to fix the process before automating it, since automating a bad process only makes it happen faster.

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